TroopForge Documentation

Explore guided topics and placeholder content that will expand into a full help center for troop leaders and families.

Viewing documentation for: Parent

Parent focus

Focus on family account visibility, event registration, and payment request workflows.

  • Confirm how family-level balances and member registrations are managed.
  • Use support links when household access or invitation issues appear.

Roles & Permissions Matrix

Comprehensive guide to the four user roles (Scout, Parent, Leader, Treasurer) with detailed permission matrices, special cases for scouts under 13, role assignment guidelines, and how roles affect navigation and interface access.

Pertinent roles

Scout Parent Leader Treasurer

Family Management

Operational guide for household records, primary contacts, role-based family access, balance visibility, and treasurer-only archive/reassign workflows.

Pertinent roles

Parent Leader Treasurer

Member Records & User Invitations

Role-based guide for member records and user invitations, including the Organization Settings invite workflow, permission rules, and pending invitation follow-up.

Pertinent roles

Scout Parent Leader Treasurer

Financial Accounts & Balances

Placeholder summary for tracking balances, reserved funds, and internal transfers.

Pertinent roles

Scout Parent Leader Treasurer

Events, Registration & Payments

Comprehensive events operations guide covering event setup, cost components, registration workflows, payment reconciliation, and multi-stage payments for treasurers, leaders, parents, and scouts.

Pertinent roles

Scout Parent Leader Treasurer

Transaction Categories & Reporting

Detailed guide for transaction request category setup, withdrawal request approvals, and leader/treasurer reporting workflows across Financial Dashboard, Overdue Accounts, and Required Member Forms.

Pertinent roles

Scout Parent Leader Treasurer

Communications & Notifications

Detailed guide to announcements, in-app notification behavior, profile notification preferences, and role-based alert coverage across events, finance, and billing.

Pertinent roles

Scout Parent Leader Treasurer

FAQ & Troubleshooting

Operational FAQ and troubleshooting playbook covering access issues, invitation follow-up, family/member constraints, payment and notification problems, and treasurer-only admin edge cases.

Pertinent roles

Scout Parent Leader Treasurer

Support & Feedback

Practical guide to submitting support and feedback from the in-app footer form, including required fields, escalation scenarios by role, and what to expect after submission.

Pertinent roles

Scout Parent Leader Treasurer